Money Back Guarantee Policy

At PALTHERIOS, we are committed to ensuring the satisfaction of our customers. If for any reason you are not completely satisfied with your purchase, we offer a straightforward Money Back Guarantee to assist you.

Eligibility for Refund

• Products must be returned within 30 days from the date of delivery.
• Items must be in their original condition, unused, and with all original packaging and labels intact.
• Certain items, such as personalized products, gift cards, and clearance items, are not eligible for a refund unless they are defective or damaged upon arrival.

Initiating a Return

1. Contact our support team at support@paltherios.com within 30 days of receiving your product.
2. Provide your order number and a description of the issue.
3. Our support team will provide you with a Return Authorization Number and instructions for returning the item.

Processing of Refunds

Once your return is received and inspected, we will send you an email confirming the receipt of your returned item. Your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exceptions and Conditions

PALTHERIOS reserves the right to deny a refund if the returned product does not meet the above requirements. We do not refund shipping costs unless the item was incorrectly shipped or arrived damaged.

Contact Us

If you have any questions regarding our Money Back Guarantee, please do not hesitate to contact our friendly customer service team at support@paltherios.com or by phone at (555) 123-4567.

Thank you for choosing PALTHERIOS. We value your trust and strive to provide the best products and customer experience possible.